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Logepal Callcenter Wallboard Software

 

Display call centre statistics in real time using this powerful software that makes full use of TCP/IP. Display the following information:   
  • Number of agents available

  • Numbers of calls answered

  • Average waiting time

  •  

Logepal can be used in conjunction with various ACDs. Real-time data can be combined with historical data.

A Window Display can be introduced onto employees’ PCs showing the same information as the Wallboards.

Logepal has drivers for the following ACDs: Avaya (Lucent) CMS, Genesys, Alcatel, Geotel, Nortel and others.

Logepal software is created by Activeo.

 

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Contact for Information
Phone: +32 (0)9 230.54.00
FAX: +32 (0)9 230.96.19
Addresse:
Brusselsesteenweg 715
B-9050 Gentbrugge BELGIUM (Europe)
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Last change: 21 januari 2007
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